Products

Products

UrgentCare Clinics

Practice Management and EHR/EMR system


SifaCareMD – Addressing pain points for Urgentcare clinics


For Urgentcare clinics, delivering effective and timely emergency care (their core business), in the face of rapid changes, is challenging in itself. SifaCareMD aims to help the clinics focus on their core business activities and leave the associated support processes to experts.


Our portfolio of solutions seeks to solve your key challenges linked to the associated processes, particularly for Practice Management and EHR/EMR.


Urgentcare clinics – facing issues at multiple levels


The entire healthcare ecosystem is undergoing rapid transformation. On one hand, it is catalyzed by improved technologies in core healthcare delivery, as well as overall improvement in the landscape for cost effective communication technologies. However, players are encountering significant challenges on multiple fronts – higher patient expectations, need for drastically increased collaboration with insurance companies (often with short lead time requirements), more complicated scheduling and doctor engagement approaches and finally, much more demanding regulatory regimes at various levels.


With so many challenges, it is quite evident that Urgentcare clinics find themselves under tremendous pressure. They are in need of reliable and effective software solutions that can support their business objectives better, across functions.


SifaCareMD – Our very effective solution for Practice Management and EHR/EMR


SifaCareMD is Octaware’s newly launched product in the healthcare domain, designed specifically for UrgentCare healthcare services providers. In fact, this product has been developed by a team of experienced software engineers, in close coordination with healthcare domain experts. This is being used in multiple clinics in the USA, testimony to the product’s fitment to demanding client situations.


Process standardization for UrgentCare clinics, based on evolved practices, is the cornerstone of the product.


  • The product permits automation possibilities in multiple processes such as Patient registrations and visits tracking, reports and statements, email reminders and tracking of patient balances as well as the critical process of coordinating with insurance companies for Electronic Data Interchange (EDI).
  • Built-in end-to-end billing solution is integrated with insurance companies’ systems for data exchange.
  • An extensive Electronic Health Records (EHR) module helps manage the medical records of patients.

Key product features and benefits


SifaCareMD offers advance UrgentCare software, EHR, practice management systems & billing / revenue cycle management services, for advanced urgent care centers. Below are the high level product features for SifaCareMD




Clinic business process oriented features

Electronic Claims Submission

  • SifaCareMD allows electronic claim management for hundreds of insurance companies, including government payers. The system has built in functionality to connect with clearing house for bill settlement.

    We automatically route the claims for you, saving you time and resources


  • EHR documentation

  • SifaCareMD EHR allows you to document your behavioral health, vitals and other health sessions from any computer with an internet connection.
  • Plus, the documentation templates are totally customizable – it is up-to the users to define what information is required to be recorded.
  • Our secure emailing and discharge feature allows clinics to send discharge notes to anywhere via email.

  • Electronic Remittance Advice

  • Our EHR functionality helps to easily map symptoms to ICD (International Classification of Diseases) Codes (or Diagnosis codes) and link to existing summary (and any other discharge notes)
  • Patient bills can be generated at the click of a button.

  • Patient visits & Invoicing

  • We support multiple visit options and different statement formats (balance and ledger etc.).
  • Select whichever you prefer and quickly bill your patients.

  • Integration of e-Prescription

  • Our solution allows linking with any other e-Prescribing vendor platform to support efficient prescriptions and reliable care for patients.



  • Enabling technology and software design features

      Cloud based technology

    • With our web-based system, you can manage your practice centers from any computer with internet connection. The system can also be deployed on any public or private cloud.
    • Plus, we back up all of your clinic’s information, every night.

    • Custom & automated reports

    • Revenue cycle reports are accessible at the click of a button, including reports such as claim aging, balance information along with payment.
    • Clinics can also create their own custom client, schedule, provider, or payment reports.

    • Custom role based dashboard

    • Tracking of billing summary is easier using SifaCareMD.
    • Dashboards with patient progress (and appropriate graphs) are available at one place.

    • User Accounts

    • You can create separate, user login credentials for your front and back office staff.
    • Unlike other billing software, we allow you to create as many non-provider logins as needed.

    • Secured portals

    • Your clinic’s users can view, edit and save information through our totally secured portals.

      In summary, the key system benefits are:

    • Lower cost with single point of claims settlement
    • Improved business productivity and efficiency through centralized database
    • Enhanced customer service with insurance claims management
    • Improved account receivables process, with online claims resubmission
    • Business intelligence and analytics dashboards