Service

Services

Shared Services Consulting – BPO & Contact Center

In today's market environment organizations are bounded on budgets while trying to improvise efficiency and productivity. Organizations in current scenario are thus outsourcing their back office operations consequentially lowering operational costs, streamlining business processes while delivering superior customer service.

Octaware offers services to organizations for choosing the best and most effective Shared Services model by employing the following methodology –

  • Service Bundles Identification Analysis
  • Design Shared Services Model
  • Shared Services Model Implementation
  • Optimization
  • Costing Model